What can we help you with?
Need to get in touch? Please shoot over an email to firstname.lastname@example.org. We are also available via Live Chat.
Domestic US shipping is provided by the United States Postal Service and UPS.
Free shipping for orders $50 and up
International shipping is provided by the United States Postal Service. Items shipped priority mail will arrive within 6-10 working days. International first class mail can take up to 3 weeks.
International First Class Mail flat rate: $15
International Priority Mail flat rate: $30
*Shipping fees does not include duties or taxes. Duties and taxes will be due upon receipt. A tracking link directing you to their shipping portal will be sent to you via email once your order has shipped.
**Once your shipment has been shipped to the address indicated on your order, ShopCJW cannot be held responsible for lost or stolen packages.
All payments made on www.shopcjw.com are secure. all transactions are in US dollars. We accept all major credit cards. We do not accept orders via telephone at this time.
Our products are printed on the finest, plushest featherweight wool and cashmere. Some slight variations between pieces are to be expected and should be considered a unique beauty mark. Here at CJW, we believe natural wear and tear of our products means they are loved. Please store scarves in the provided preservation bag during travel to prevent unwanted jealousy stares or snagging.
The best part of our blended silk? It is so soft and "un-clingy!" We recommend dry cleaning to preserve your pajamas for as long as possible.
Stronger than your average cotton fabric, ours is machine washable and best if air dried.
Want a signature CJW look? We are open to customization and collaborations! Please reach out to email@example.com and let's see what we can do together.
Your 100% satisfaction is important to us!
CJW accepts unused merchandise in their original condition for exchange or return within 10 days of delivery. Please understand that if CJW is contacted after this time we will not be able to issue exchange or store credit. Returned items must be received by CJW in new condition (unwashed, unworn, and undamaged) with its original packaging. The customer is responsible for return shipping costs. Please contact firstname.lastname@example.org for further instructions.
Pre-order and sale items are final sale unless there is a defect. Only US based orders qualify for returns. Once an order has been placed it can no longer be cancelled.
Each product is unique and true to the images on our site, so please review your order before purchasing. If you have any further questions about the product, please contact email@example.com and we are happy to help.